legal stuff

Ga Ga Theatre Company Limited – Terms and Conditions

Terms and Conditions of Sale

1.  General

The Management of Ga Ga Theatre Company Limited (“Ga Ga Theatre” and/or the “Management“) reserves the right to refuse admission or re-entry to a performance if it is necessary to do so. The Management reserves the right to alter or amend the programme without prior notice as a result of unforeseen circumstances. Latecomers may either be asked to wait until a suitable break in the performance, or be refused admission. Any recording of the performance (either audio or visual) is prohibited. The Management reserves the right to refuse entry of, and use of, such equipment on the premises.

2.  Concessions
Concessions are available to groups of 30+, subject to availability and must be mentioned at the time of booking. All children under the age of 2 years will be admitted free of charge (provided they do not require their own seat).

3.   Fees and Pricing
We don’t charge a booking fee for tickets to a Ga Ga Theatre performance. The price of all tickets displayed on Ga Ga Theatre’s website is inclusive of VAT where appropriate.

4.  Exchanges and Refunds
We will exchange tickets for another performance of the same production if you contact the box office on the phone number or email address below at least 48 hours before the original performance date. Purchased tickets cannot be refunded, except that Ga Ga Theatre will offer ticket refunds for cancelled shows.

5.  Resales
Tickets must not be sold for profit or commercial gain by any outlet other than Ga Ga Theatre or one of its authorised agents. Failure to comply will make this ticket and transaction void.

6.  E-tickets Tickets
To avoid unauthorised resale of tickets, tickets will be emailed as e-tickets and should be printed out prior to the relevant performance or can be posted to you on request.

7.  Payment
We accept VISA, Mastercard, Maestro and Delta. All cheques should be made payable to Ga Ga Theatre Company Limited. All tickets must be paid for in full at the time of booking.

8.  Liabilities of Ga Ga Theatre
8.1 Save for clause 8.2 below, Ga Ga Theatre will only be liable to you for direct losses arising as a result of:
(i) a breach of these terms and conditions by Ga Ga Theatre; and
(ii) any fraudulent statement or negligent act by Ga Ga Theatre arising under or in connection with these terms and conditions of sale.

Ga Ga Theatre’s total liability shall be limited to the total face value of the Tickets.

8.2 Nothing in this Clause 8 or these terms and conditions excludes or limits the liability of Ga Ga Theatre for death or personal injury caused by Ga Ga Theatre’s negligence or fraudulent misrepresentation.

8.3 Ga Ga Theatre will not be liable in any way if an event or performance is abandoned after more than half of it has taken place due to any factors which are beyond Ga Ga Theatre’s reasonable control. Without limiting the foregoing, the following shall be regarded as causes beyond Ga Ga Theatre’s reasonable control:
(i) Acts of God, which include earthquakes, cyclones, storms, flooding, fire, disease, fog, snow or frost;
(ii) Force Majeure which includes war, accidents, acts of public enemies, strikes, embargoes, perils of the air, local disputes and civil commotions;
(iii) Power failure and failure of sound or lighting equipment.

8.4 Ga Ga Theatre will also not be liable for any losses incurred by you in connection with your use of Ga Ga Theatre’s website, for any delay in using or your inability to use the website, for any information or tickets obtained through the website or for any material posted to the website by Ga Ga Theatre or by users of the website.

By purchasing a ticket you agree to these terms and conditions.

Online at

By phone on 07780603805 and 07970974337

By email at

Website Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Ga Ga Theatre Company Limited’s relationship with you in relation to this website.  We reserve the right, from time to time to change these Terms and Conditions at our sole discretion. The Terms and Conditions applicable to your access to and use of this website will be the version that is current and displayed on the website as at each date you access the website. If you do not agree to these Terms and Conditions, please exit our website immediately.

The term ‘Ga Ga Theatre’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 29 Gorst Road, SW11 6JB. Our company registration number is 8208228, registered in London. The term ‘you’ refers to the user or viewer of our website.  The use of this website is subject to the following terms of use:

1. Your use of the website

1.1 The content of the pages of this website is for your own personal and non-commercial use.

1.2 All contents of this website, including any software, are protected by intellectual property rights and other related rights. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information obtained from this website.

1.3 You are not permitted to link to or use all or any part of Ga Ga Theatre’s website for any reason which is unlawful, defamatory, harmful, obscene or objectionable and, in particular, you are not permitted to transmit anything which, in Ga Ga Theatre’s opinion, harms its business or in any way offends other users or persons.

1.4 You are also not permitted to alter Ga Ga Theatre’s website in any way or post onto or transmit to Ga Ga Theatre’s website, any material containing software viruses or files which may damage or disrupt the good working order of computer or telecommunications equipment.

1.5 This website uses cookies to monitor browsing preferences

1.6 Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

2. Links to Third Party Sites 

2.1 Ga Ga Theatre’s website may contain hyperlinks to websites operated by parties other than Ga Ga Theatre. The operation of such websites is outside Ga Ga Theatre’s control and you proceed at your own risk. Ga Ga Theatre does not endorse or sponsor and is not liable for the products, services or content you access through any linked site.

3. Copyright 

3.1 This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics.

3.2 Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

3.3 All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

4. User Material

4.1 In these Terms and Conditions, we use the term ‘User Material’ to refer to any material of any kind that you submit to us, including text, files, images, photos, video, sounds and musical or literary works. It does not include the account information you provide when you purchase tickets or when you subsequently change that information.

4.2 This section of our Terms and Conditions sets out the rights and obligations that you and we have in connection with User Material. If you review or submit User Material you are agreeing to do so on these Terms and Conditions. If you do not want to review or submit User Material on these terms, then you should not do so.

4.3 We do not systematically review User Material submitted by users of this website. We are not responsible for the content of User Material. We do not necessarily endorse any opinion contained in such material. We make no warranties or representations, express or implied, about User Material, including as to its legality or accuracy. We disclaim all liability in connection with User Material to the extent permitted by law.

4.4 We reserve the right, in our sole discretion, to refuse to post or to remove or edit any of your User Material, or to restrict, suspend, or terminate your access to all or any part of this website, particularly where User Material breaches this section of the Terms and Conditions and we may do this with or without giving you any prior notice.

4.5 We do not claim any ownership rights in User Material. However, by submitting User Material you hereby grant to Ga Ga Theatre a non-exclusive, royalty-free, sub licensable, transferable and worldwide license to use, reproduce, modify, prepare derivative works of, display and perform that User Material in any media (including, but not limited to, our website.

4.7 Each time you submit User Material to us, you represent and warrant to us as follows: (a) you own your User Material or have the right to submit it, and in submitting it you will not be infringing any rights of any third party, including intellectual property rights (including copyright or trademark), privacy or publicity rights, rights of confidentiality or rights under contract; (b) your User Material is not illegal, obscene, defamatory, threatening, pornographic, harassing, hateful, racially or ethnically offensive; does not encourage conduct that would be considered a criminal offense, give rise to civil liability, violate any law; and is not otherwise inappropriate; (c) your User Material does not advertise any product or service or solicit any business; (d) your User Material does not identify any individual (including by way or name, address or a still picture or video) under the age of 18 and if User Material identifies any individual over the age of 18, you have that person’s consent to being identified in exactly that way in your User Material; and (e) in submitting your User Material you are not impersonating any other person.

5. Privacy

5.1 We collect personal information about you through your use of this website and our services. All information that we collect about you is subject to our Privacy Policy.

6.  Website disclaimer

6.1 The information contained in this website is for general information purposes only. The information is provided by Ga Ga Theatre Company Ltd and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

7. Governing Law

7.1 Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Privacy & Cookies Policy

1. General

1.1 This privacy policy sets out how Ga Ga Theatre Company Limited uses and protects any information that you give Ga Ga Theatre when you use this website.

1.2 Ga Ga Theatre is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

1.3 Ga Ga Theatre may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

2. Your Personal Information

2.1 We will get personal information from you when you book tickets or register with us.

2.2 Personal information includes your name, address, email address, telephone number, country of residence and credit or debit card details.

2.3 We need this information to process your booking and to contact you if there any problems with your ticket purchase.

3. How we use your personal information
3.1 Personal information will be held on our system and used to process your bookings, for mailing list subscriptions, to improve our products and services and to provide you with any other services or information you have requested.

3.2 In order to do this, we may need to share your personal information, including card details, with our secure service providers and agents.

3.3 Credit or debit card details will only be used for the purpose of handling an individual transaction.

4. Security

4.1 We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

5. How we use cookies

5.1 A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

5.2 We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

5.3 Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

5.4 You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

6. Controlling your personal information

6.1 You may choose to restrict the collection or use of your personal information in the following ways:

(i) whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes; and
(ii) if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

6.2 We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.


Cookie Policy

What is a cookie

A cookie is a small file which is placed on your computer’s hard drive and the cookie helps us analyse web traffic and allows the website to respond to you as an individual.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, but this may prevent you from taking full advantage of the website. Please see below for information on how to manage and disable cookies. . If you would like to learn more about cookies in general you can visit

Our cookies

Name Cookie About
Google Analytics __ga This cookie used by Google Analytics and is used by millions of sites worldwide to collect anonymous information about how visitors use the site.
The data stored by these cookies never shows personal details from which your individual identity can be established.
WordPress wp-settings-1, wp-settings-time-1, wp-settings-time-2 These cookies are used by the WordPress content management system that powers this website and are crucial for the running of this site.

How to manage cookies

You can enable or disable cookies by changing your website browser settings to accept or reject cookies as required.  How to do this will depend on the browser you use.  We have provided further information below on how to check which browser you use and how to manage cookies.  Please bear in mind that if cookies are not enabled on your computer, your activities will be restricted to browsing this website and you will not be able to add products to your shopping bag and buy them.


If you are using a PC – go to ‘Help’ and select the ‘About’ option
If you are using a Mac – click on the Apple menu within the browser and select the ‘About’ option

Once you know which brower you are using, follow the instructions below to check if you have cookies enabled on your computer:


Microsoft Internet Explorer 6,7,8

  • Go to ‘Tools’ at the top of your browser window. Select ‘Internet options’. Click on the ‘Privacy’ tab
  • Ensure that your Privacy level is set to Medium or below to enable cookies

Mozilla Firefox

  • Go to ‘Tools’ and select Options
  • Click the Privacy icon
  • Click on Cookies and choose ‘allow sites to set cookies’

Google Chrome

  • Go to ‘Tools’ and select Options
  • Click ‘Under the Hood’  and select the ‘Content settings’ button within the ‘Privacy’ section
  •  Choose ‘Allow local data to be set’


Safari on OSX

  • Click ‘Safari’ and select ‘Preferences’
  • Click ‘Security’ then ‘Accept cookies’

Mozilla and Netscape on OSX

  • Click on ‘Mozilla’ or ‘Netscape’ and select ‘Preferences’
  • Find ‘Cookies’ under ‘Privacy & Security’
  • Select ‘Enable cookies for the originating web site only’

Microsoft Internet Explorer on OSX

  • Click ‘Explorer’ and select ‘Preferences’
  • Find ‘Cookies’ under ‘Receiving Files’
  • Select ‘Never Ask’


  • Click ‘Menu’ and select ‘Settings’
  • Select ‘Preferences’ and then ‘Advanced’
  • Select ‘Accept cookies’

If you are not happy with the way that we use cookies then you should delete Ga Ga Theatre cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)